Shipping and Return Policy

Shipping Policy:

  1. Processing Time: Orders are typically processed and shipped within 1-3 business days of purchase. Please note that processing may take longer during peak seasons or holidays.

  2. Shipping Methods: We offer standard shipping options which may vary depending on your location. Expedited shipping options may also be available at an additional cost.

  3. Shipping Rates: Shipping rates are calculated based on the weight of the package and the destination. You can view the shipping costs during the checkout process before finalizing your order.

  4. International Shipping: We currently offer international shipping to select countries. For international orders, please be aware that customs duties and taxes may apply upon delivery, and these charges are the responsibility of the customer.

  5. Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the delivery status of your package.

  6. Delivery Time: Delivery times vary depending on the shipping method selected and your location. Please refer to the estimated delivery times provided during checkout.

Return Policy:

  1. No Returns: We do not accept returns unless the item received is damaged or defective. 

  2. Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact us within 48 hours of receiving your order. We will require photo evidence of the damage or defect for our records.

  3. Case-by-Case Basis: Each return request for damaged or defective items will be evaluated on a case-by-case basis. If the damage or defect is confirmed, we will provide you with instructions on how to return the item.

  4. Return Authorization: Before returning any item, you must obtain authorization. Unauthorized returns will not be accepted.

  5. Return Shipping: If a return is authorized, we will provide you with a prepaid shipping label to return the item to us. Please ensure the item is securely packaged to prevent further damage during transit.

  6. Refund or Replacement: Upon receipt of the returned item, we will inspect it to verify the damage or defect. Depending on the circumstances, we will either issue a refund for the purchase price or send a replacement item at no additional cost to you.

  7. Refund Processing Time: Refunds will be processed within 5 business days of receiving the returned item. Please note that it may take additional time for the refund to appear in your account depending on your payment method and financial institution.

Contact Information:

If you have any questions or concerns regarding our Shipping and Return Policy, please don't hesitate to contact me through our online contact form.